Organizational Structure


One-Stop Shop (OSS) for Seafarers Organizational Structure

One-Stop Shop for Seafarers Cebu (OSS Cebu) Organization

Tasks and Responsibilities

I. DOTr-Management of Returning Overseas Filipinos (DOTr-MROF)

● Provides strategic leadership and policy guidance

● Ensures fund support for the smooth operations of the Crew Change Hubs

II. One-Stop Shop (OSS)

● Performs oversight of the whole OSS operations

● Maintains overall database

● Ensure inter-agency coordination

● Submit reports to DOTr-MROF

● Schedule regular meetings

III. OSS Port of Cebu (CPA)

● Perform operational control at Port of Cebu

● Ensure consistent inter-agency coordination

● Submit reports to OSS

● Organize the Secretariat

IV. Secretariat (CPA)

● Schedules regular meetings

● Prepares daily reports and documentations

● Maintains a Command Center for real-time coordination

● Maintains a database

● Prepares a centralized hotline for Port of Cebu operations

V. Port Operations (CPA)

● Schedules ship arrivals and departures

● Receives Notice of Arrival and submit to the secretariat for dissemination

● Coordinates crew transfer vessels

● Ensures provisions for gang way, rope, luggage and facility disinfection

● Ensures facility and equipment availability and maintenance

● Provides utilities

● Provides vehicle parking

● Maintains perimeter and port terminal security

● Coordinates for disposal of hazardous materials

VI. Customs, Immigration and Quarantine (BOC, BI and BOQ)

● Ensure availability of CIQ officers based on the scheduled arrivals and departures provided by OSS Port of Cebu

● Ensure strict compliance with CIQ procedures/entry and exit requirements of seafarers based on national policies and health protocols amid COVID-19

● Conduct inter-agency coordination

● Ensure proper coordination with the seafarer, LMA, and OSS on the CIQ procedures

● Ensure implementation of standard health protocols in the conduct of CIQ procedures

● Provide ambulance and medical personnel for isolation and/or extraction of seafarers

● Ensure smooth implementation of Philippine Green Lane for seafarers

VII. COVID-19 Testing (OSS Cebu c/o PRC)

● Ensures smooth conduct of the whole RT-PCR test process including automated passenger data encoding, data verification, swabbing and databasing

● Ensures the proper handling, timely transport and submission of test specimens to the designated laboratories

● Ensures the availability of swab test kits, PPEs, forms, barcodes and other requirement for the OSS operations

● Ensures the accessibility of internet, computer hardware, and database access to the RT-PCR service

● Provides and all other requirements of the automated OSS system

● Submits daily operations report to the Secretariat

VIII. Facility-based Quarantine (OWWA/PCG)

● Ensure pre-designated quarantine facility and rooms prior to arrival of seafarers

● Ensure 100% compliance of disembarking seafarers to the facility-based quarantine protocols

IX. Seafarers Affairs (OWWA/MARINA/DFA)

● Facilitate issuance of documentary requirements of seafarers

● Ensure compliance of LMAs with the crew change protocols and LGU requirements

● Ensure that the basic needs of the seafarers are fulfilled by the LMAs

● Liaise with the LMAs on any announcements, concerns and inquiries

● Elevate any concerns or special requests of seafarers or LMAs to the Secretariat for assessment of the OSS

X. Service Support (PCG)

● Provides K9 service for security paneling of luggage, vehicles and other operations related requirements

● Ensures availability of standby ambulance

● Provides support requirements such as docking lineman, baggage handling, ship boarding inspectors and sail clearance as necessary

● Provides security to vehicle movements, quarantine facilities and other security requirements.

● Provides for the transportation, accommodation and meals requirements of all PCG personnel involved in the OSS operations

Facilities and Logistics