The Cebu Port Authority finally mounted the saddle to go the first mile towards ISO Certification in the fields of Quality Management System (ISO 9001) and Environmental Management Systems (ISO 14001).
On March 11, 2011, the Authority launched the Integrated Management System based on ISO 9001 and ISO 14001 for the CPA Main Office.
Spearheaded by a Steering Committee composed of officers and employees from different CPA departments, this endeavor is embarked in line with the CPA's aim to be more responsive to the needs of its port users and employees.
The Quality Management System (ISO 9001) is geared towards developing, implementing and improving the effectiveness of the services and processes being performed by CPA's organizational components (i.e.units, divisions and departments) to enhance customer satisfaction.
The Environmental Management System (ISO 14001), on the other hand, guides the Authority in the establishment, implementation, maintenance and improvement of its own environmental management system. It also aims to develop or enhance its environmental policy, setting its environmental objective and targets and determining the effectiveness of its approach in maintaining compliance with applicable legal requirements.
To date, ISO consultants are conducting gap analysis with the Steering Committee and comprehensive trainings which include organizational process review and identification of responsibilities needed to achieve the IMS objectves.
Some of the important functions of the CPA Steering Committee are the following:
1. Analyze the needs and expectations of the CPA customers and other interested parties.
2. Conduct in-depth analysis of CPA organizational structure, processes, channel of communication and existing interfacesSet-up a plan for defining the IMS architecture, identify and develop the procedures needed for IMS.
3. Training all personnel involved with the IMS and
4. Implement the IMS and ensure continuous improvement during the implementation process.
The future sees a series of trainings for non-key personnel, documentation processes, IMS planning, IMS implementation and control, internal audit and management review and certification process.
According to IMS representative Oscar J. Lopez, who is also CPA's port police (PSSED) manager and acting operations (PMD) manager, the resulting understanding to all of these activities is projected to contribute to the overall involvement of everybody in the development and implementation of the CPA Integrated Management System which will include its partners both in the public and private sector.
"This is an important cornerstone and platform for the CPA organization, because we believe that the best way to predict the future of CPA is to create it," Lopez said.