For Passenger Concerns, please contact:
A.) Trip Cancellations: Philippine Coast Guard ☎ (032) 402-0489
B.) Trip Schedules: please call the Shipping Lines directly
C.) Other port-related concerns: please call ☎ (032) 402-4160
ENTRANCE INTO CPA PASSENGER TERMINALS:
NO TICKET, NO ID, NO ENTRY
A Corporate Overview (click for a quick tour )
The Cebu Port Authority (CPA) was created through the enactment of Republic Act No. 7621 signed on June 26, 1992 to specifically administer all ports located in Cebu Province, thus, effectively separating these ports from the Philippine Ports Authority (PPA) system. CPA began operations and officially took over all Cebu ports on January 1, 1996.
Created through Republic Act 7621
Enacted into law on June 26, 1992
Operationalized on January 1, 1996
To become a world-class port that is financially sound, economically profitable and self-sustaining with the passion to deliver safe, efficient and effective port services, responsible environmental stewardship, exemplary public service, and promoting regional commerce through the port.
To build, operate and maintain ports under its network and implement an integrated management systems aligned with internationally accepted standards and practices for operations, planning and development of ports within its territorial jurisdiction enhancing trade and commerce.
The CPA Citizen's Charter - Pursuant to Republic Act No. 9485 otherwise known as the Anti-Red Tape Act of 2007, the CPA Citizen's Charter provides a step-by-step guide on how to avail of CPA's frontline services complete with information on the documents needed, forms to fill up, processing time and the person or department in charge. To download, click this link .
Certificate of Compliance to ARTA of 2007
Feedback / Comments / Suggestions
We welcome your feedback, comments and suggestions through the following links:
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Please click here for: Whistleblowing Portal of the Governance Commission for GOCCs
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Committed to public service, because YOU ARE THE BOSS!